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Ocean Import Coordinator
Job in
Hounslow, Greater London, TW3, England, UK
Listed on 2026-10-27
Listing for:
Detail 2 Limited
Full Time
position Listed on 2026-10-27
Job specializations:
-
Supply Chain/Logistics
Freight, Import Export, Transportation & Logistics, Dispatcher
Job Description & How to Apply Below
- Freight Forwarding
- Hounslow
- Up to £35,000 pa DOEAbout the Company
We are recruiting on behalf of an established international logistics business providing freight forwarding, customs, transport and supply chain solutions to a diverse customer base.
As an Ocean Import Coordinator, you will manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments are handled efficiently, accurately and in line with customs and customer requirements.
Ocean Import Coordinator- The details
- Competitive salary depending on experience
- Paid overtime
- Profit-related bonus
- Incremental holiday entitlement
- Permanent, full-time position
- Excellent career progression
- Potential progression to Import Team Leader
- Supportive and professional working environment
- Requirements
- Previous experience in import freight forwarding or logistics.
- Experience with Cargo Wise or similar freight forwarding systems.
- Good knowledge of import customs procedures and documentation.
- Understanding of Home Use, CFSP, Warehousing, Bonds, T1s and NCTS.
- Knowledge of CDS, CNS and Destin8 would be advantageous.
- Good understanding of Bills of Lading and Incoterms.
- Strong commercial and financial awareness.
- Excellent communication and customer service skills.
- Highly organised with strong attention to detail.
- Ability to prioritise workloads and work effectively under pressure.
- Proactive, solutions-focused approach with the ability to work independently.
- Responsibilities
- Coordinate import shipments from origin through to final delivery.
- Liaise with overseas offices, customers, transport providers and internal teams.
- Manage shipment documentation, Bills of Lading and customer records.
- Monitor ETAs, delivery bookings and shipment deadlines.
- Complete and check customs entries and ensure compliance with customs procedures.
- Manage uncleared/unbooked shipments and resolve operational issues.
- Raise accurate invoices and ensure correct job profitability.
- Handle customer queries and resolve issues promptly.
- Maintain accurate records and shipment information within Cargo Wise.
- Identify opportunities for process improvements and additional services.
- Support colleagues and assist with training when required.
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