Warehouse Supervisor

Responsibilities

• Oversee daily planning of outbound shipments and guide your team to meet KPIs and monthly targets.
• Take ownership of KPI reporting and performance analysis.
• Review and improve office processes, implementing operational excellence tools to drive efficiency and cost reduction.
• Respond to customer needs proactively, sharing insights and best practices with your team.
• Ensure compliance with quality systems and health & safety procedures.
• Investigate and resolve customer issues such as shortages, damages, and missed deliveries, implementing corrective actions.
• Build strong relationships with customers, suppliers, and internal teams to ensure seamless logistics operations.
• Use data‑driven insights to evaluate performance and identify improvement opportunities.
• Manage staff resources effectively and support training and development initiatives.

• Proven experience in a similar logistics supervisory role.
• Aerospace or aircraft stores experience is highly desirable.
• Strong communication, organisational, and time management skills.
• IT proficiency and a data‑driven mindset.
• Enthusiastic about coaching and motivating teams.
• FAA‑approved ODA experience would be a significant advantage.

Demonstrates expertise in logistics supervision, focusing on KPI management, operational excellence, and compliance with quality systems. Proven ability to build relationships and drive team performance through effective coaching and data‑driven insights.