Corporate Communications Lead

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

New Year,New Career??

Join our dynamic Corporate Affairs team at British Airways as a Corporate Communications Lead, where you will lead the development and delivery of strategic communications that champion our corporate narrative.

This role is pivotal in promoting our strategy, including financial reporting and CEO/C-suite media engagement, ensuring our brand reputation is strengthened across the media landscape.

• Create, develop, and deliver a comprehensive plan of corporate communications activity that promotes British Airways’ strategy, objectives, and corporate narrative, always seeking innovative ways to present information.
• Deliver all core corporate communications content, including financial reporting, annual reports, and sustainability communications, translating complex data and issues into clear, engaging narratives.
• Proactively identify and deliver high-value media opportunities, including coverage, interviews, and thought leadership, which amplify the voice of our leadership and align with business objectives.
• Partner closely with our CEO and C-suite to develop media engagement strategies, create compelling speeches, briefs, and presentation content for both UK-based and global events, and initiate external profile opportunities.
• Cultivate strong relationships with key journalists and industry correspondents, ensuring our voice is well represented in the media and supporting the smooth running of the press office and Media Centre, especially during times of disruption or crisis.
• Amplify all communications work via other stakeholders in Corporate Affairs, including Public Affairs, Communications Business Partners, and Social Media teams.
• Monitor competitor and industry activity, sharing insights and ensuring strategic communications are amplified across wider Corporate Affairs channels.
• Participate in crisis preparedness and on-call activities to support reputational resilience and contribute to the wider team as needed.

This role is based on a low hybrid working model, requiring a minimum of four days a week in the Waterside (WTS) HQ office based adjacent to Heathrow’s terminal 5.

To ensure robust media coverage and operational support, you will also participate in a shared team rota for phone cover across some weekends
. This expectation is designed to maintain our high standards of responsiveness and reputational resilience; with weekend duties distributed fairly among team members. (Including some Bank Holiday periods)

You will bring a collaborative and proactive approach
, demonstrating strong initiative, curiosity, and sound judgement in all that you do. Your excellent planning and organisational skills will enable you to manage competing priorities and deliver to tight deadlines in a fast-paced environment. With strong interpersonal and relationship-building abilities, you will work effectively with both internal and external stakeholders. Your positive and flexible mindset
, combined with resilience under pressure
, creativity, and a passion for storytelling, will help drive strategic impact. Attention to detail, accuracy, and the ability to work both independently and as part of a team are essential qualities you will contribute to British Airways.