Quality & Compliance Executive

We are seeking an experienced and highly-motivated Quality & Compliance Executive to join our team, with a passion for digital solutions. Predominately based at the London Heathrow office, the successful candidate will play a vital role in supporting the business’ drive towards enhanced quality and compliance controls.

Ideally you will be from a Freight Forwarding Background

Office based, although possibly some hybrid working following successful probation period

Some UK travel and possible European travel in the future

Mon to Fri Salary £ 30-35k (25 days holiday, increasing after 5 years)

Duties Include:

• Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained.
• Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person.
• Assist in third-party audits of our quality management systems periodically by accrediting bodies.
• Management and follow-up of QMS and incident reporting.
• Complete thorough root cause analysis and introduce effective preventative solutions where necessary.
• Take a proactive approach to risk management, identifying areas of improvement.
• Engage regularly with Regional and Department managers to ensure quality and compliance goals are met.