Nightshift Replenishment - Relay - LHR Airport

We are bringing one of our most iconic global brands, to the UK in 2026 — and we will be looking for passionate, customer-focused individuals to join us on this journey!

With four brand-new stores opening in Terminal 2 at London Heathrow Airport, Relay is set to become a go-to destination for travelers looking for everything from a great book to tasty snacks and refreshing drinks. It will be a fast-paced, vibrant environment where every day brings new faces and new opportunities to make someone’s journey a little better.

Relay stores are trusted by millions of travelers around the world — and in 2026 you could be part of the team that brings that magic to life in one of the world’s busiest airports.

Contract: Full time opportunities available, operating across a 7-day schedule including weekends.

Hours: 37.5 hours per week, worked across 5 days

Shift Patterns: 9:30PM - 6:00AM

Face-to-face interviews will take place the week commencing the 2nd of November.

Delivering a well-presented store, with great availability, is a key part of a customer’s overall shopping experience. As aNightshift Replenishment Assistant you  will work tomaintainstore standards around stock levels, merchandising and housekeeping tasks, whist delivering first class customer service to our customers.

• Greet customers with a friendly and professional approach.

• Support customers with product queries and selection when required.

• Maintain high service standards even during replenishment tasks.

• Operate tills when necessary to support smooth service.

• Ensure the store is fully replenished and product availability is maximised.

• Accurately receive and process deliveries in line with company procedures.

• Rotate stock andmaintaincompliance with stocktaking and inventory checks.

• Merchandise and price products to brand and store standards.

• Highlight and report any stock discrepancies or shortages promptly.

• Keeping the store well presented at all time

• Ensure the safe usage of all the cleaning materials

• Ensuring store and stock rooms are kept tidy in line with H&S

• Reporting any potential hazards on the shop floor or stock room to the manager/supervisors

• Ensuring security of stock on shop floor and compliance of till inventory

• Responsible for the shop floor security when on shift

• Awareness of potential security risks out with store and part of the greater airport community

• Good Communication skills (both verbal & written)

• Adaptability to the changing environment

• Ability to work in a team and individually

• Ability to work well under pressure

• Excellent Interpersonal skills