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Commercial Manager - Key Accounts

Job in Hounslow, Greater London, TW3, England, UK
Listing for: John Menzies
Full Time position
Listed on 2026-02-16
Job specializations:
  • Sales
    Business Development
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

This role will have responsibility for helping to drive commercial and operational success with a grouping of global key accounts. Much of the workload will be sales-oriented, working on RFPs and proactive/speculative proposals for those accounts, but the role also has responsibility for ensuring that the ongoing relationship, performance reporting and resolution of any commercial or operational issues in respect of those key accounts are being effectively managed.

Whilst the focus of the role will be in Europe, there will be elements of the role which have a global perspective, managing relationships across our network and different service lines.

What you will be doing
  • Working with station and regional teams to develop the sales pipeline, generating new sales leads and horizon scanning for future opportunities
  • Managing sales opportunities for RFP processes and unsolicited proposals with the aim of securing as high a win rate as possible – working with other commercial and operational colleagues as appropriate (sales activity will be for key accounts across Europe; and for non-key accounts in the sub-region of Europe in which the role is based)
  • Assisting in the production of regional and key account sales plans, ensuring these plans are as fully developed as possible
  • Creating and delivering high quality sales collateral to assist sales pitches and presentations, ensuring that the sales material is tailored to the customers' needs and meets their requirements and priorities
  • Implementing customer engagement plans, ensuring key account business review meetings are well prepared, properly structured and help to increase our chances of commercial growth with those key accounts

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.

As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security wellbeing & compliance.

What we are looking for
  • A sales-focused individual with a proven track record in delivering sales and commercial opportunities
  • Strong customer-orientation and understanding of customer demands
  • Well-developed communication and presentation skills
  • Excellent inter-personal skills
  • Impressive sales or key account background with a history of success
  • Fluent in English (written and spoken)
  • Self-motivated, disciplined, with a flexible attitude to working hours
  • Strong numeracy skills and able to analyse data
Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

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