Junior Sales Administrator

Right Now Group are currently recruiting for a Junior Sales Administrator to join a well-established logistics and freight forwarding business based in the Heathrow area. Our client is seeking a detail-oriented individual to support the sales team, ensuring customer enquiries, quotations, and sales administration activities are handled efficiently and professionally.

Position: Junior Sales Administrator
Location: Heathrow
Hours: Monday - Friday, 09:00 - 17:30
Salary: £24,000 - £28,000 per annum (dependent on experience)

• Assist in generating and following up on sales leads to support business growth.
• Respond promptly to customer enquiries via telephone, email, and other communication channels.
• Prepare and issue quotations, proposals, and sales-related documentation.
• Support the sales team with order processing and customer account management.
• Build and maintain strong relationships with customers to encourage repeat business.
• Understand customer requirements and recommend suitable services where appropriate.
• Handle customer queries and elevate issues to the relevant department when necessary.
• Maintain accurate customer records, orders, and sales activity within the CRM system.
• Produce regular reports on sales activity, customer feedback, and market trends.
• Assist with market research and identify potential opportunities for business development.
• Provide general administrative support to the wider sales function.

• Previous experience within a sales support, administration, customer service, or office-based role is advantageous.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to multitask and prioritise workload effectively.
• Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Experience using CRM systems would be beneficial.
• Proactive and customer-focused approach.
• Ability to work effectively within a fast-paced environment.
• Strong attention to detail and accuracy.

Please note: The successful candidate will be required to complete any necessary background checks as applicable.