Local Housing Manager- Craddock Court - South West

Local Housing Manager – Craddock Court – South West, UK

Employer: Housing 21

Location: South West, UK, NO CODE

Pay: £33,494 to £33,494 per hour, Competitive

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 19/07/2026

Hours:

35 hours per week. In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes.

This customer‑facing role provides a professional, high‑quality and effective housing and support service to residents.

With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community.

The role is diverse, and no two days are the same.

Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing.

They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.

• Provide a high quality housing and support service to residents
• Manage all aspects of court life and community relationships
• Support residents to live independently, focusing on tenancy sustainment, support and wellbeing
• Ensure building safety and security, engage with residents and local community
• Assist residents in reaching consensus about local issues affecting their homes

• Excellent reading, writing and numeracy
• Experience working in the social housing sector, particularly with older people (desirable)
• Knowledge/experience of issues faced by older or vulnerable groups, including dementia, drug & alcohol use, and mental health (desirable)
• People management experience (direct reports, contractors) (desirable)
• CIH Level 3 or 4 (desirable)
• Commitment to delivering the best, passion for developing others and the organisation, can‑do attitude, customer‑focused

We offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

We also offer a nine‑day fortnight, providing employees with the opportunity to work their hours across nine days and have a three‑day weekend every other week.

We are an inclusive employer and care about diversity in our teams.

Let us know in your application if you have accessibility requirements for interviews.

If you require more information before applying for this role, please see the attached job profile.

Closing date for applications 19 July 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received.