Temporary Accommodation and Hostel Officer

We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs.

Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

We live by five core values:
Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce, and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have a thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.

There's space for you to tell us what you need within our application form.

If you join us, you'll have access to a range of employee benefits. Read more about these here.

This is an exciting opportunity to join Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.

This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.

You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of working within multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.