Delivery Station Supervisor

Delivery Station Supervisor

£17.32 per hour
Temporaryongoing with the potential to become permanent after 12 sucessful weeks
Hounslow
Shift: Friday to Tuesday 6:15 AM to 03:15 PM (Flexibility is preferred for operational needs)

As a Delivery Station Supervisor, you will oversee the parcel handling operation in a high-volume e-commerce environment. Your role is critical in ensuring fast, accurate, and safe delivery of packages from the station to the final destination.

• Supervise daily inbound, sorting, and outbound operations to ensure timely and accurate delivery.
• Lead a team of colleagues, assigning tasks and monitoring productivity.
• Optimise resources across shifts based on volume forecasts and real‑time data.
• Maintain operational KPIs including on-time dispatch, error rates, and package accuracy.
• Support the onboarding and performance management processes for Delivery Station staff.
• Conduct daily briefings.
• Ensure compliance with safety regulations, and internal operational standards.
• Collaborate with transportation partners and regional logistics teams to resolve delivery issues.
• Create daily shift reports and elevate incidents or operational risks as necessary.
• Solve daily problems and report any issues to management.

• Previous experience in a senior warehouse, delivery, or logistics role and has been responsible for looking after team members.
• Able to work flexible hours, including weekends.
• Good communication and organizational skills.
• Basic computer skills (Excel, email, etc.).