Air Imports Agent

Our client is a global Freight Forwarder based in the London Heathrow area. Due to the ongoing success and demands of their business, they are looking for a new Air Imports Clerk to focus on their temperature sensitive biological & pharmaceutical shipments, joining an existing team of Customer Ops Agents.

Ideally, we are looking for someone with relevant industry experience and background who is happy to work in a robust and progressive company.

Main Responsibilities:

• To prepare and present quotes for Air & Road consignments

• To provide Customer Service Excellence for both verbal and written communications

• Complete assigned tasks within agreed time frames

• Complete bookings and sales according to both customer & company timescales

• To ensure data & security integrity of both customer & company information is always controlled

• Co-ordinate with other company offices & groups

• Co-ordinate transport with both UK & Overseas approved strategic service partners

• To provide guidance on appropriate paperwork for customs clearance

• Prepare & co-ordinate all forms of freight documentation including air waybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation

• Prepare & complete Customs Control submissions for Imports & Exports

• To work with all types of cargo and all necessary associated tasks

• To use company vehicles on occasion to deliver and collect paperwork and or shipments

• To undertake any training courses required to understand and complete job tasks

• To co-ordinate Group project tasks as and when directed

The role will require you to work Monday to Friday 8am - 4.30pm and 9.30am - 6pm on alternate weeks (any additional work is paid overtime). You will need to be a car driver and able to work to deadlines whilst always ensuring an exemplary level of customer service.

David Charles Associates is a Recruitment Business and Agency.