Seasonal Business Tax Associate

Seasonal Business Tax Associate – Intuit

Join to apply for the Seasonal Business Tax Associate role at Intuit and work toward advancing our goal of Powering Prosperity Around the World.

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being mission‑driven means living our values everyday, and nothing is more important than the success of our customers.

You will be working to provide expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also shape the direction of one of our newest product offerings, Turbo Tax Live Business, while working at a Fortune 100 Best Companies to Work For.

• Maintain sensitive customer, confidential and/or proprietary business information responsibly, reliably and safely.
• Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
• Interact with customers via state‑of‑the‑art video communications software (Smartlook) in a virtual, customer‑facing role.
• Help Turbo Tax Business customers who are working on their tax returns or have delegated their tax returns with:
• Tax advice
• Full Service Business return preparation and signature
• Product/software inquiries
• Tax calculations
• Filing tax extensions
• Create high‑quality customer interactions and experiences that instill confidence using deep customer empathy, leveraging extensive knowledge and expertise in business tax preparation and bookkeeping to tax accounting entries.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation.
• Document customer interactions.
• Work continuously toward meeting company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience and extensive knowledge of tax laws demonstrated by at least 3 years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season.
• Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting.
• Must be available to work a minimum of 20 hours per week spread across three or more days.
• Bookkeeping experience with books to tax preparation strongly preferred.
• Experience preparing business tax returns for service industry customers strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Must have (or be willing to obtain) an internet connection that meets Intuit Security criteria.
• Must reside in the United States.

• Bay Area, California: $31.10 - $35.50
• Southern California: $31.10 - $35.50
• Colorado: $29.60 - $34.10
• Hawaii: $31.10 - $35.50
• Illinois: $29.60 - $34.10
• Maryland: $29.60 - $34.10
• Massachusetts: $31.10 - $35.50
• Minnesota: $26.60 - $33.80
• New Jersey: $31.10 - $35.50
• New York: $31.10 - $35.50
• Ohio: $26.60 - $33.80
• Vermont: $29.60 - $34.10
• Washington: $31.10 - $35.50
• Washington DC: $29.60 - $34.10
• Eligible for a cash bonus, equity rewards and benefits in accordance with applicable plans and programs.

Associate

Part‑time

Accounting/Auditing and Finance