Accounts Receivable Supervisor

POSITION OVERVIEW:

The Accounts Receivable Supervisor is responsible for accounts receivable operations, including invoicing, cash application, collections, account reconciliation, and customer issue resolution. This position promotes accurate and timely processing, monitors aging and collection activity, and partners with Finance and operational teams to support month-end close, internal controls, and a positive customer experience. The ideal candidate has strong accounting knowledge, sound judgment, and the ability to improve processes in a deadline-driven environment.

KEY

JOB RESPONSIBILITIES:

Lead, coach, and develop Accounts Receivable team members; assign work, monitor workload, provide training, and support consistent performance and accountability. Oversee the accurate and timely generation of customer invoices in accordance with contracts, sales orders, service agreements, and established billing requirements. Monitor accounts receivable aging, collection activity, unapplied cash, deductions, and delinquent balances; establish follow-up priorities and escalate material issues as appropriate.

Review cash receipts and payment applications, including checks and ACH transactions, to ensure payments are recorded accurately and promptly in the ERP system. Review account reconciliations, credit memos, adjustments, and supporting documentation for accuracy, completeness, and compliance with company policies and internal controls. Coordinate with customers and internal departments to research and resolve billing disputes, short payments, missing documentation, and account discrepancies.

Support month-end and year-end close activities by preparing or reviewing reports, reconciliations, journal support, aging analyses, and other required documentation. Develop and monitor Accounts Receivable metrics, identify trends and process gaps, and recommend improvements that strengthen cash flow, accuracy, efficiency, and customer service. Provide documentation and explanations for internal and external audits and help maintain procedures and records that support compliance with applicable accounting requirements.

Perform other duties and special projects as assigned by TAS. JOB

SKILLS:

Demonstrated ability to supervise, coach, organize, and prioritize the work of an Accounts Receivable team. Strong knowledge of accounts receivable, invoicing, cash application, collections, account reconciliation, and month-end close processes. Proficiency with ERP or accounting systems and strong Microsoft Excel skills; working knowledge of Word and Outlook. Ability to analyze aging, payment, and account data; identify root causes; and resolve complex billing or collection issues.

Excellent organizational, problem-solving, customer service, and written and verbal communication skills. High level of accuracy, attention to detail, discretion, and the ability to work independently and collaboratively in a fast-paced environment. EDUCATION & TRAINING: H.S. diploma or GED equivalent with relevant accounts receivable and supervisory experience required. Associate degree in accounting, finance, business, or a related field preferred.

MINIMUM REQUIREMENTS:

10+ years of progressive experience in accounts receivable, billing, collections, or general accounting. 5+ years of experience leading, supervising, or providing day-to-day directions to accounting or accounts receivable staff. Basic knowledge of accounting principles and AR processes. PREFERRED REQUIREMENTS:
Experience in a project-based, manufacturing, construction, or industrial environment. Knowledge of GAAP, internal controls, and audit support requirements related to accounts receivable.

Experience with ERP systems, customer billing portals, electronic payment methods, and process improvement initiatives. Bachelor’s degree in accounting, finance, business, or a related field.

Experience with Infor LN.

PHYSICAL REQUIREMENTS /WORK ENVIRONMENT:
Position is at least 80% to 95% at a desk working with computer. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Performs other physical activities including use of fingers, sitting, stooping, bending, crouching, talking, hearing, and performing repetitive motions.

Visual acuity requirements include color, depth perception and field of vision necessary to prepare and analyze data and figures, operate a computer…