SR. Accounts Receivable & Cash Applications Specialist

• Location 10810 Katy Freeway,Suite 10,Houston, TX, 77043,United States
• Employee Type FT Non-Exempt
• Required Degree 2 Year Degree

Under the general direction of the AR Manager, the SR Accounts Receivable Specialist is responsible for managing daily cash applications, commercial collections, customer account reconciliations, and the month-end AR support. The position requires accurate payment posting,strong follow-through,andtheabilitytoresolvecomplexaccountdiscrepancies whileworkingcloselywiththe ARManager,Controller, Customer Service,Sales,and customers.

TherolesupportsassignedU.S.and Europecustomer accounts, including USD and GBP activity, as directed.

• Reviewauthorizedbankactivity,paymentnotifications,lockboxrecords,andcustomerremittancesforACH, wire, check, and other approved payment methods.
• Postandapplycustomerreceiptsaccuratelyin Net Suitetothecorrectcustomer ,subsidiary,currency,and invoices; verify payment dates, amounts, references, and accounting periods.
• Applypaymentsacrossmultipleinvoicesandhandlepartialpayments,over payments,prepayments,andon- account receipts according to approved procedures.
• Requestmissingremittancedetailspromptlyandresearchunidentifiedreceipts,short payments,deductions, duplicate payments, and unapplied cash.
• Contactcustomersbyphone,email,andapprovedcustomerportalstocollectbalancesandconfirmpayment commitments.
• Providestatements,invoicecopies,proofofdelivery,andothersupportingdocumentsneededtoresolve payment delays.
• Documentcollectionactivity,disputes,promisestopay,andfollow-uptasksin
  
  NetSuite;followuponmissed commitments promptly.
• Researchinvoicedisputes,POdiscrepancies,deductions,returns,andcreditmemoissueswith
  
  Customer Service, Sales, and Accounting.
• Escalatepaymentrisks,disputedbalances,brokenpaymentcommitments,andaccountsrequiringcredithold review to the AR Manager.
• Reconcilecustomerbalances,payments,credits,deposits,andopeninvoices;resolveunmatchedtransactions and account discrepancies.
• PrepareARagingsummaryanddetailreportsforassignedsubsidiariesandcurrencies,separatingcurrent and past-due balances.
• P reparecashapplicationsummaries,unappliedcashschedules,collectionupdates,andaccountreconciliation support for the AR Manager and Controller.
• AssistwithreconciliationoftheARsubledgertothegeneralledger;investigatedifferenceswiththe
  
  Controller and document resolution.
• Coordinate with Customer Servicetoconfirmcompletecustomerdocumentation ,billingcontacts,invoice delivery information, and account records.
• AssisttheARManagerwithcreditreferenceverificationandgatherdocumentsforcredit reviews.
• Enterapprovedterms,credit limits,andaccountsettingsonlywhendelegatedbytheARManagerand supported by documented approval.
• Receivetaxexemptioncertificatesfrom Customer Service ,entercertificateinformationinto
  
  Vertex,maintain supporting records, and esc
• Serveasaresourceforcomplexcashapplications,collection,andaccountreconciliation issues.
• Identifyrecurringcausesofpostingdelays,disputes,andunappliedcash;recommendpracticalprocess improvements.
• HelpmaintainproceduresandtraindesignatedbackupstaffonapprovedARworkflowsanddocumentation standards.
• Provideclearupdatesonportfolioperformance,collectionpriorities,unresolved issues,and workload risks.
• Routecreditdecisions,creditholdreleases,refunds,write-offs,andnonstandardtermsthroughtheapplicable approval process.

• Fiveormoreyearsofprogressiveaccountsreceivableexperience,includingcommercialcollections,cash application, and account reconciliation.
• StrongERPexperience;
  
  Net Suiteexperiencepreferred.
  
  Abilitytoworkwithcustomerpaymentportalsand electronic remittance records.
• Proficiency in Excel,including pivottables,lookupfunctions,andreconciliationoflargedata sets.
• Experiencehandlinghigh-volumepayments,mult…