Accounts Receivable Clerk

Department: Accounting
Reports To: Accounting Manager/Controller
Employment Status: Full-Time

On-site only. M-F 7:30-4:30 or 8:30-5:30

The Accounts Receivable Clerk processes and applies customer payments, maintains accurate accounts receivable records, reconciles account activity, resolves discrepancies, and supports timely collection efforts. The position requires hands-on experience with CDK software and Microsoft Excel, accurate and efficient data-entry skills, sound judgment when handling confidential information, and professional communication with customers and internal departments.

• Post and apply customer payments accurately in CDK, including checks, electronic payments, credit cards, and other payment types.
• Prepare and process daily deposits and reconcile payment activity to supporting documentation.
• Maintain accurate customer account records and update account information as needed.
• Review accounts receivable aging reports and assist with follow-up on past-due balances.
• Research and resolve payment discrepancies, short payments, unapplied cash, credit balances, and account questions.
• Prepare customer invoices, statements, credit memos, and account documentation.
• Communicate professionally with customers and internal departments regarding balances, payment status, and account issues.
• Use Microsoft Excel to organize data, reconcile accounts, prepare reports, and track collection activity.
• Maintain complete and accurate records in accordance with company procedures and audit requirements.
• Assist with month-end closing activities and related accounting tasks.
• Perform other duties as assigned by management.
• Follow all company safety policies and procedures and immediately report all workplace accidents to a manager or supervisor.
• Maintain regular and reliable attendance, report to work on time, and remain available during scheduled working hours.
• Notify the appropriate manager or supervisor promptly of any absence, tardiness, or need to leave work early, in accordance with company attendance and call-in procedures.
• Protect confidential customer, employee, company, and financial information and disclose it only to authorized individuals for legitimate business purposes.
• Follow all company policies for data privacy, information security, records retention, and secure disposal when accessing, storing, transmitting, or disposing of sensitive information.
• Immediately report any suspected loss, unauthorized access, disclosure, or misuse of confidential information to a manager or supervisor.

• High school diploma or equivalent.
• Previous experience in accounts receivable, cash application, billing, or a related accounting function.
• Experience using CDK software in an accounting or dealership environment.
• Proficiency in Microsoft Excel, including sorting, filtering, formulas, and account-reconciliation functions.
• Proficiency in 10-key data entry with a high level of speed and accuracy.
• Proficiency in Microsoft Outlook for managing email, calendars, and professional correspondence.
• Strong numerical, organizational, and analytical skills, with consistent attention to detail.
• Ability to manage multiple priorities and meet established deadlines.
• Professional written and verbal communication skills.
• Ability to handle confidential financial information with discretion.

• Associate degree in accounting, finance, business, or a related field.
• Two or more years of accounts receivable experience.
• Intermediate Excel skills, including lookup functions and Pivot Tables.
• Experience in the automotive, trailer, equipment, or dealership industry.

• Accuracy and attention to detail
• Account reconciliation and problem-solving
• Customer service and professional communication
• Time management and follow-through
• Teamwork and dependability

The physical demands described below are representative of those required to perform the essential functions of this position, with or without reasonable accommodation.

• Regularly sit and use a computer, keyboard, telephone, and other standard office equipment for extended periods.
• Frequently use hands and fingers to enter data, handle documents, and operate office equipment.
• Occasionally stand, walk, bend, reach, or move within the office.
• Occasionally lift or carry office materials weighing up to 20 pounds.
• Ability to communicate effectively and accurately review printed and electronic financial records, with or without…