Support Services Vendor Manager

Job Details:

Job Location:

617 Arena Towers - Houston, TX 77074, Position Type:
Full-Time, Education Level: Bachelors Deg. or Equivalent Experience, Travel Percentage:
Minimal Local Travel (up to 10%), Job Category:
Program Management & Support, Founded in 1907 in Houston’s Second Ward (today’s East End), Baker Ripley is the largest community development nonprofit in Texas, delivering holistic, community-based programs and services that bring resources, education, and connection to more than half a million people each year. Baker Ripley works with Neighbors in approximately 60 service locations to help them discover the strengths and skills necessary to become productive and self-sufficient, so that they can fulfill their aspirations to earn, learn, belong, and be well.

Through our work in socioeconomic mobility, health and wellness, and education, Baker Ripley is addressing the inequities that prevent our Neighbors from navigating a pathway to achieve their dreams.

The Support Services Vendor Manager provides operational, procurement, vendor administration, and inquiry-response support exclusively to the Workforce Solutions Financial Aid Services Office. The position ensures that vendor onboarding, purchasing requests, purchase orders, financial documentation, reconciliations, and 1099-related activities are completed accurately, timely, and in compliance with applicable requirements.

The position serves as a central point of coordination for questions and information requests received from the Gulf Coast Workforce Board, the Houston-Galveston Area Council (HGAC), the Texas Workforce Commission (TWC), Financial Aid Services leadership, vendors, auditors, and other authorized stakeholders. The manager researches questions, coordinates input from appropriate subject-matter experts, validates supporting information, and assists in preparing complete and accurate responses within established deadlines.

• Financial Aid Services Operational Support
• Provide vendor, procurement, purchasing, and administrative support to the Financial Aid Services Office.
• Coordinate with Financial Aid Services leadership and staff to resolve operational issues and meet established deadlines.
• Monitor outstanding requests, address processing delays, and elevate unresolved matters when necessary.
• Serve as a resource to Financial Aid Services staff regarding vendor, purchasing, and financial procedures.

• Coordinate vendor onboarding, including applications, W-9 forms, certifications, supporting documentation, system setup, and approvals.
• Review vendor documentation for accuracy, completeness, and compliance with applicable requirements.
• Maintain current and accurate vendor records in approved systems and document repositories.
• Coordinate vendor updates, renewals, suspensions, and closures.
• Respond to vendor questions concerning documentation, purchase orders, payments, and 1099 information.

• Review procurement requests and determine the appropriate purchasing method in accordance with established policies.
• Prepare and process purchase requisitions and purchase orders with the required funding information, documentation, and approvals.
• Track open purchase orders, balances, amendments, renewals, expirations, and closures.
• Identify purchasing exceptions and elevate matters requiring management review.
• Coordinate with Accounting, Accounts Payable, Financial Analysis, and other internal departments to resolve purchasing and payment issues.

• Reconcile vendor records, purchase orders, invoices, payments, financial reports, and supporting documentation.
• Research and resolve discrepancies among vendor, purchasing, payment, and financial-system records.
• Coordinate the annual 1099 review and reconciliation process for applicable Financial Aid Services vendors.
• Validate vendor classifications, taxpayer information, and payment totals and assist with resolving 1099 inquiries.
• Maintain supporting documentation and elevate significant or unresolved discrepancies to Financial Aid Services leadership.

• Coordinate timely responses to questions and information requests from the Gulf Coast Workforce Board, HGAC, TWC, auditors, vendors, and other authorized stakeholders.
• Research inquiries and gather information from appropriate Financial Aid Services records, systems, and subject-matter…