Billing Operations Consultant

Billing Operations Consultant Job#: 3055519

Job Description:

Billing Operations Consultant

Location:

Houston, Texas (Onsite)
Alternate

Location:

Houston, TXRole Overview We are seeking a motivated and detail-oriented Billing Operations Consultant to support a wide range of billing and operational functions. The ideal candidate is organized, analytical, and comfortable working in a fast-paced environment where accuracy and follow-through are essential. The primary focus of this role will be owning the commissions reporting process, supporting market billing operations, and assisting with pricing file submissions and site maintenance.

Primary Responsibilities Own and manage the end-to-end commissions reporting process, ensuring accuracy, timely completion, and identifying opportunities for improvement and efficiency.

Submit pricing files to utilities as required.

Perform pricing updates on applicable sites to ensure rates remain current and accurate.

Perform AR review of account balances for the external Bill Ready process.

Monitor and resolve check rejections for Bill Ready files.

Review daily usage-not-billing reports to identify and address unbilled accounts.

Identify, troubleshoot, and resolve billing errors across systems.

Additional Responsibilities Validate external Rate Ready shadow billing reports against internal system data for accuracy.

Review and work exception reports generated from the billing system.

Assist with payment posting functions and month-to-month utility reconciliation.

Assist with rerate analysis as needed.

Assist the accounting team with reporting, tax reports, and reconciliation.

Assist with vendor invoicing as needed.

Respond to customer billing inquiries in a timely and accurate manner.

Work batch log exceptions (EDI) for billing items not posted.

Provide support with complaint handling and TPV call reviews as needed.

Required Qualifications

Education:

High School Diploma is required.

Experience:

A minimum of 2+ years of experience in customer service, sales, claims, customer accounting, revenue recovery, billing operations, or a related field.

Technical

Skills:

Proficiency in Excel, including pivot tables, formulas, and data analysis. Proficiency in CRM software.

Skills:

Strong analytical, problem-solving, and communication skills. Knowledge of relevant laws and regulations governing customer account management.

Preferred Qualifications An Associate’s or Bachelor's degree.

Advanced Excel skills, such as macros.

Experience in the utilities or energy industry.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process.  for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

You can access our privacy policy at Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a…