Credit & Collections Specialist

Imperial Brady has aCredit & Collections Specialist role available in New Brighton, MN! Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager for your next opportunity, Imperial Brady is a great place to take that next step.

The Credit & Collections Specialist manages a portfolio of customer accounts to ensure the collection and resolution of past-due customer invoices.

Hourly Range: $27.00 to $29.00 + 5% Bonus

• Manage customer accounts within assigned portfolio (review order holds, collect receivables, monitor risk, assess and analyze creditworthiness)
• Identify problem accounts, write-offs, and related adjustments, and lead work until resolution.
• Provide impactful, proactive action plans via frequent monitoring of past due percentages.
• Negotiate payment arrangements; create strategic action plans to enhance cash flow timeliness
• Collaborate with the Business Operations and Cash Applications teams to resolve open credits & refunds
• Manage compliance with required internal controls and departmental procedures.
• Maintain portfolio to support functional metrics (past due percentage, average days past due, days sales outstanding, etc.)

• 5+ years of B2B collections work experience and sound knowledge of the order-to-cash process
• Bachelor's degree in accounting or finance preferred, not required
• Ability to quickly build rapport with customers externally and stakeholders internally
• Proficient in Microsoft Office