Cash Application Specialist

Job Title:
Cash Application Specialist

Job Description

The Cash Application Specialist is responsible for the timely and accurate application of customer payments across multiple divisions and branches. This role requires strong analytical skills, a solid understanding of cash application processes, and the ability to independently resolve discrepancies in a high-volume, fast-paced environment. The successful candidate takes ownership of reducing unapplied cash, maintaining clean and reconciled accounts, and working with minimal supervision after an initial training period.

Responsibilities

• Apply incoming customer payments, including checks, ACH, wire transfers, and credit card transactions, accurately and promptly to the correct customer accounts and invoices across all divisions.
• Process money moves, voids, and reversals in accordance with established procedures and internal controls.
• Research and resolve unapplied and misapplied cash, working proactively to reduce aging unapplied cash balances.
• Investigate and resolve payment discrepancies, short pays, deductions, and unidentified remittances, escalating complex issues when appropriate.
• Perform account reconciliations to ensure customer balances, payment history, and invoice applications are accurate and current.
• Communicate effectively with internal collectors, branch accounts receivable staff, and customers to obtain remittance details and resolve application questions.
• Maintain detailed and accurate notes on account activity and cash application decisions in line with documentation standards.
• Identify trends or recurring issues related to unapplied cash and recommend process improvements to enhance efficiency and accuracy.
• Assist with month-end close activities related to cash application and reconciliation.
• Support audits by providing thorough documentation and clear explanations of cash application activity.
• At least 3 years of experience in cash applications.
• Proficiency in cash application processes within an accounts receivable environment.
• Experience with Microsoft Dynamics Great Plains (GP).
• Experience with High Radius or similar cash application or collections platforms.
• Experience in a multi-division or multi-entity corporate accounts receivable environment.
• Strong analytical and reconciliation skills, including accounts reconciliation and invoicing.
• Ability to research and resolve unapplied cash, misapplied cash, and payment discrepancies.
• Comfort working with remittances and collection activities.
• Ability to exercise sustained independent judgment once trained.
• Strong attention to detail and accuracy in a high-volume setting.

Additional Skills & Qualifications

• Experience working with construction-related accounts or environments.
• Familiarity with audit support and documentation for accounting and cash application activities.
• Demonstrated ability to identify process issues and recommend improvements.
• Strong written and verbal communication skills for collaborating with internal and external stakeholders.

This role operates in a fast-paced, high-volume transaction environment where accuracy and timeliness are critical. The work is deadline-driven, particularly around month-end and period close activities. The position requires sustained independent judgment and ownership of tasks once training is complete. The schedule is Monday through Friday, on site, from 8:00 a.m. to 5:00 p.m.

This is a Contract to Hire position based out of Houston, TX.

The pay range for this position is $25.00 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This…