State Relations Specialist

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Great opportunity to develop new skills, work with talented professionals, and make a meaningful impact in a fast-paced enterprise environment.

We're seeking a detail-oriented individual to support processing for the Work Opportunity Tax Credit (WOTC) program. You'll handle documentation, support operations, and ensure accurate and timely data routing.

• Review and process WOTC documentation
• Route data to appropriate agencies
• Enter and verify data per standard procedures
• Assist with SOP documentation and audits
• Monitor workflows and report on metrics
• Validate info via phone, email, or fax
• Ensure tracking of certifications and rejections
• Handle escalated and time-sensitive tasks
• Support clerical and operational duties
• Prioritize work and adapt to shifting deadlines
• 6-month W2 contract with extension potential
• 2 remote workdays per week
• Based in Houston, TX
• Pay: $25–28/hour W2
• Must be authorized to work in the U.S.

• 1+ year of office, ops, or admin experience
• Proficient in data entry with strong attention to detail
• Comfortable following established procedures and timelines

• Familiarity with Google Workspace and Microsoft Office
• Experience with Adobe Acrobat
• Strong organizational and multitasking ability
• Analytical and problem-solving skills
• Professional and customer-focused