Financial Aid Assistant; Part-time- Pool

Position: Financial Aid Assistant (Part-time)- Staff Pool

Financial Aid Assistant (Part-time)- Staff Pool Houston, Texas, System Wide Part-Time
230011Q

Requisition #Sep 17, 2024 Post Date
The Opportunity
You:
Innovator. Pacesetter. Agent of change. If you’re a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we’re looking for you.

Highlights:
We are currently seeking an exceptional individual who will advance the institution’s proud tradition of excellence in academics, student life and community service.
Next steps:
If you always have the student experience in the forefront of your planning and execution, if you’re a collaborator, an innovator and a person who gets things done, apply today!
SUMMARY
Facilitate the customer service center and provides educational assistance to the general public, especially the economically disadvantages, by providing general information and assistance with the application process and referrals to external sources of funding and social service agencies.
Direct internal communications within the Houston Community College System on behalf of students. Additionally, this position will provide secretarial and clerical support for the department as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Serveas primary customer service representative to promote and ensure studentaccess, success and to promote customer satisfaction.
Perform document tracking to betterserve students; collects, managers and maintain sensitive records (i.e.,financial statements, college records, medical records, citizenship documents,divorce decrees, etc.)
Analyze and interpret federal, state and institutional regulations to assist students with the application for Federal, State and institutional funds.
Communicateorally and in writing with students to ensure accuracy and completeness of application in order to meet appropriate timeless for registration and paymentof fees.
Transmit,electronically, student financial aid applications and needed updates (EDE).
Assist with financial aid orientation.
Provide guidance and assistance for students making application online.
Answer telephone calls, greets visitors, respond to routine inquiries, take and relay messages.
Useword processing software and student information to develop correspondence andretrieve information.
Maintain inventory and orders office equipment and services within prescribed procedure sand contractual agreements.
Establish and maintain student and program files and records.
Schedulestudent appointments.
Generateaward letters.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
High school diploma or GED equivalent required. Associate’s degree preferred.

EXPERIENCE
Minimum of one (1) year experience working in a financial aid office preferred.

KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in personal computer use is necessary

Must have excellent interpersonal skills
This job description inno way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow anyother job-related instructions and to perform any other job-related dutiesrequested by their supervisor.
Thisjob description may be revised upon development of other duties and changes in responsibilities.
The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders…