Office Scheduling Admin

Job Description

Job Summary:

This position is responsible for scheduling appointments for security system installations and activations.

• Schedule activations/installations for new customers.
• Answer all incoming homeowner calls.
• Enter technician's time in and out into internal software.
• Create activation tickets.
• Confirm scheduled appointments.
• Check department e-mail box and follow up, if necessary.
• Organize and file all documents on a daily basis.
• Run Credit.
• Creates and updates jurisdiction information in the system for new and renewing customers.
• Updates vendor sites as needed.

• Experience in scheduling security system activations required.
• Strong analytical and follow-up skills.
• Attention-to-detail and customer service oriented.
• Effective time management.
• Ability to multi-task.
• Highly organized.
• Excellent interpersonal and communication skills.
• Team player mentality.
• Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.

Datasmart/Duncan Security, LLC is a provider of new home structured wiring, security, and custom audio/video systems with new home builders in the greater Houston area. Duncan Security is an established security alarm company and has been a leading provider of security alarm monitoring services for 25+ years. We have earned the opportunity to work for the largest national home builders serving the local Houston market.

Duncan Security offers affordable and easy-to-use interactive services enabling customers to access/control their home lighting, cameras and/or alarm system remotely through a smart phone or other device.

Entry level

Full-time

Administrative

Construction