Receptionist​/Administrative Support Specialist

Medical Pathology Associates is committed to delivering the highest quality sub-specialized pathology diagnoses. MPA’s comprehensive diagnostic services address each patient’s unique condition and provide vital and conclusive information to ensure appropriate treatment for our clinician’s patients.

We process tissue in a state-of-the-art laboratory that is centrally located in Houston, Texas. Through rigorous quality assurance and an expertise in pathology, MPA strives to continually improve diagnostic precision and ensure that patients receive the best possible care.

We deliver not only the broadest range of services but also the highest quality results, including access to advanced testing and molecular diagnostics. Our pathologists regularly collaborate internally and consult with experts at world class institutions to assist with challenging cases.

The Receptionist/Administrative Support Specialist is the first point of contact for clients, vendors, and visitors. This role ensures smooth daily operations by managing communications, coordinating logistics, supporting Pathologists and the sales team, and assisting with general administrative needs throughout the organization. The ideal candidate is organized, professional, adaptable, and able to thrive in a fast-paced clinical environment.

• Answer and direct phone calls; respond to inquiries professionally and accurately.
• Greet and assist visitors, clients, vendors, and courier personnel.
• Manage incoming faxes, mail, emails, and other communications.
• Communicate with clients to obtain missing information and help troubleshoot issues.
• Maintain up-to-date contact lists and communication logs.

• Scan, upload, and organize documents in appropriate electronic systems (LIS, EMR, shared drives).
• Maintain spreadsheets, tracking logs, and administrative records.
• Prepare simple reports or summaries as requested.
• Use Microsoft Office (Word, Excel, Outlook, PowerPoint) to produce documents, spreadsheets, correspondence, and event materials.

• Track and order client supplies; maintain inventory logs.
• Prepare outgoing non-specimen shipments (supplies, mail, marketing materials).
• Receive and distribute incoming packages and deliveries.
• Restock office supplies and breakroom items.

• Assist with client communication and scheduling needs.
• Coordinate follow-up on special cases or documentation requests.
• Support informational needs that contribute to patient care workflows.
• Assist with new client onboarding tasks (welcome materials, supply coordination, account setup communication).
• Help prepare marketing packets, information folders, or conference materials.

• Coordinate company lunches, internal events, celebrations, and staff recognition activities.
• Manage conference room calendars and meeting setups.
• Act as the liaison with building management for maintenance issues (HVAC, cleaning, repairs).
• Assist with new-employee onboarding preparations (IDs, access badges, workspace setup).

• Maintain a clean and welcoming front office and reception environment.
• Assist with travel arrangements for staff when needed.
• Participate in special projects and perform additional duties as assigned.

• High school diploma or GED required
• Associate degree or higher; coursework in biology, chemistry, business, or healthcare administration preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong attention to detail and accuracy.
• Comfort working in a fast-paced administrative or clinical environment.