Customer Records & Order Support Associate

Customer Records & Order Support Associate

We are seeking a detail-oriented Remote Operations Support Associate to support invoicing and billing updates, CRM record maintenance, order entry, and general data entry. You’ll work in online systems and spreadsheets to keep information accurate, organized, and current.

Training is provided, and this role is suitable for entry-level applicants who are careful, reliable, and able to follow written processes.

• Organize and process invoices, receipts, and billing records
• Enter and verify data in spreadsheets and web-based tools
• Update CRM records (contacts, notes, statuses, tags, logs)
• Perform routine record cleanup and formatting corrections
• Enter and update orders; verify details and reference numbers
• Provide simple order status updates and confirmations
• Maintain organized documentation and follow step-by-step workflows
• Flag missing information or inconsistencies for review

• Basic computer and internet skills
• Comfortable with email and spreadsheets (Google Sheets/Excel)
• Strong attention to detail and accuracy
• Reliable internet connection
• Ability to follow written instructions and meet deadlines
• Professional communication and willingness to learn
• Consistent availability (set hours or minimum weekly time)

• CRM experience (any platform)
• Billing/invoicing, order processing, admin support, or data entry experience

• Opportunity to gain hands‑on experience in the field.
• Supportive and collaborative work environment.
• Professional development and training opportunities.
• Potential pathway to a future teaching role.
• Flexible schedule depending on school needs.

• Fully remote
• Flexible scheduling
• Clear task instructions, templates, and support

• What is your weekly availability (days/times)?
• Are you comfortable working with spreadsheets and online tools?