Order Clerk

The Work Order Clerk reports directly to the Work Order Processing Supervisor and plays a pivotal role in our Production Planning Team. This position is responsible for creating work orders, tracking their progress, reconciling inventory, and supporting various administrative functions. The ideal candidate will embody our core values, ensuring efficient operations and exceptional service.

• Create work orders for sales orders requiring value-added services.
• Generate work order/purchase order combinations for outside processing.
• Reconcile costs and inventory upon work order completion.
• Address and resolve inventory discrepancies promptly in the ERP system
• Ensure all required paperwork is submitted to billing accurately and on time.
• Monitor order statuses and coordinate releases for production.
• Provide exceptional service and communication to both internal and external customers.
• Assist with other administrative duties as required.

• Strong math skills.
• Proficiency with 10-key data entry.
• Working knowledge of Windows PC applications.
• Excellent verbal and written communication skills.
• High attention to detail with strong organizational abilities.
• Ability to multitask and manage priorities effectively in a dynamic work environment.

• Experience in work order processing, production planning, or a related administrative role.
• Familiarity with ERPs with inventory management software.
• Knowledge of steel industry processes and outside processing coordination.

• Be Safe Always Follow all safety rules, procedures, and guidelines. Take action to keep your teammates safe. Exercise your authority to stop work.
• Do the Right Thing Be honest in words and actions. Treat others the way you want to be treated. When in doubt, ask for guidance.
• Provide Great Service Understand how your behavior impacts our customer. Be friendly and professional always. Define what great looks like and do it.
• Take the Initiative Go above and beyond what is expected. Contribute even when not asked. Improve the process.
• Maximize Your Potential Define your goal and go for it. Push yourself past your comfort zone. Be an endless learner.

At North Shore Steel, we are committed to delivering superior steel solutions and fostering a culture of integrity, teamwork, and excellence. As a Work Order Clerk, you will play a key role in ensuring efficient production planning and customer satisfaction. If you thrive in a detail-oriented, fast-paced environment and are looking for an opportunity to grow,