Support Specialist

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Support Specialist

FT Hourly Full-Time Clerical Houston, TX, US

6 days ago Requisition

Who we are:

Who we are:

Manhattan Life Insurance  and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to Manhattan Life’s enduring history, and an indicator of the reliability of our future. Manhattan Life’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide.

Manhattan Life offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development, and a company-wide wellness program.

Scope and Purpose:

We are seeking an important role for a Support Specialist in our Life and Health underwriting divisions. As our new Support Specialist, you will be preparing life and health applications for review by the health and life underwriters, preparing worksheets for phone interviews, and providing any other assistance needed within the department. This is a Houston-based in-office position.

Duties and Responsibilities:

• Run social security searches.
• Run MIB (Medical Information Bureau database) and prescription history reports.
• Preparing worksheets for phone interviews.
• Preparing life insurance underwriting worksheets.
• All other duties as assigned.

Minimum Qualifications:

High School Graduate or equivalent (GED).

Knowledge,

Skills and Abilities

:

• Attention to detail and accuracy of data entered.
• Proficient technical skills using various programs and applications such as, Microsoft Office Suite, Excel and/or Webex Teams, etc.
• Willingness to help and learn.
• Ability to maintain a professional, friendly, and knowledgeable attitude in challenging situations.

Travel Requirements:

This position does not require travel.

Professional Development:

• Establish annual objectives for professional growth.
• Keep pace with developments in the discipline.
• Learn and apply technologies that support professional and personal growth.
• Participate in the evaluation process.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse;

reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via Web Ex, physical phone while in office, and photocopiers when necessary.

Other

Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that…