Services Assistant

We are ERock!
ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, quick-response distributed generation to increase reliability and stability, reduce costs, and decrease carbon footprint.

Full-time

ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, quick-response distributed generation to increase reliability and stability, reduce costs, and decrease carbon footprint.
At ERock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

As an Employee Services Assistant, you will be responsible for ensuring the smooth functioning of the office by assisting with various administrative, clerical and operational tasks. You will contribute to creating a safe, clean, and organized environment for employees, clients, and visitors. The ideal candidate will be an outgoing team player, an excellent communicator, demonstrate a positive, welcoming attitude, and be able to multitask and manage various responsibilities.
This position will support our Titan facility in Northwest Houston and report directly to the Supervisor, Employee Services.

• Greet visitors, make sure they sign in, and go through safety orientation.
• Perform the opening and closing protocols.
• Maintain a clean and organized main reception area.
• Re-stock kitchen supplies, maintain a clean, working office environment, and assist with break-room cleanliness and organization.
• Assist employees as needed and address facility-related requests.
• Monitor and replenish office supplies, kitchen supplies, and office consumables.
• Keep track of spending on consumables, furniture, supplies, event support, etc.
• Provide administrative support to site personnel, including scheduling meetings, preparing documentation, mailing documents, and keeping conference rooms and common areas tidy.
• Keep track of company accounts and processes for shipping and employee requests, etc.
• Accept packages, mail and acknowledge the receipt of them to the purchaser. Deliver packages as needed.
• Support safety protocols by identifying and addressing potential hazards, ensuring emergency exits are clear, and participate in safety drills.
• Assist in setting up and arranging furniture, equipment, and materials for meetings, events, or workspace changes.
• Ensure compliance with health, safety, and environmental regulations applicable.
• Work together with Safety and IT to ensure new hires’ work spaces are arranged and in order according to submitted requests.
• Support travel as needed.
• Support employee events as needed.
• Participate in special projects as directed.
• May require occasional overtime or weekend support for special events.
• Other responsibilities may be assigned as needed.

• Associate’s degree or equivalent required.
• 2+ years of administrative and/or customer service experience.
• Able to lift objects up to 30 pounds.
• Must be able to work onsite Monday – Friday each week at assigned location.
• Verbal and written communication skills to interact clearly with customers, vendors, and…