Data & Policy Coordinator; User Exp & Support

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

The Data & Policy Coordinator cordinates the development, review, approval, and maintenance of IT policies and procedures, ensuring compliance, consistency, and timely updates. Manages policy databases and committee activities, collaborates with subject matter experts to improve documentation, provides training and guidance on policy development standards, and supports organizational policy governance through communication, education, and administrative support.

Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as ...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

The Data & Policy Coordinator manages committees, communication among managers, policy and procedure website and databases to ensure timely and accurate review, update and posting of policies and procedures. Provides administrative support to the Policy Committee.

• Coordinates the creation, revision, review and approval process for information technology policies and procedures to ensure information technology policies and procedures are properly formatted, consistent, and approved in a timely manner. Establishes and enforces standards for structure and content.
• Reviews the changes or amendments made to existing policies and procedures to identify gaps and improvement opportunities. Works with subject matter experts to amend and update IT policies and procedures.
• Coordinates maintenance of information technology policies on policy management software.
• Develops educational resources and training for staff who are responsible for local departmental policies, including organization, retention, format, and support.
• Trains authorized users of the system, reviews and approves content. Provides education on the requirements for policy development and approval
• Monitors revisions, additions of procedures to ensure consistency across departments. Remains knowledgeable of IT policies and procedures and manages the effects of change to ensure all related documents are consistent with new and/or revised policies and procedures.
• Facilitates and participates in IT policy committee activities.
• Assists with editing and formatting relevant documents.
• Performs other duties as assigned.

• The ideal candidate demonstrates high accuracy and attention to detail, excellent communication skills, the ability to interpret and communicate policy, and the ability to exercise sound judgement in various situations.
• Ability to manage and prioritize multiple assignments and work efficiently while remaining flexible to unforeseen changes in direction.
• Knowledge of standard office software and general computer operations
• Ability to…