Senior Business Operations Associate - Healthcare Strategy & Operations

Division:
Texas Heart Institute at BCM

Work Arrangement:
Hybrid

Location:

Hybrid within Greater Houston, TX

Salary Range: $70,618 - $83,080

FLSA Status:
Exempt

Work Schedule:

Monday – Friday, 8 a.m. – 5 p.m.

The Texas Heart Institute at Baylor College of Medicine is an academic center within the college which serves as the home for cardiovascular programs at the college. The Center is a matrixed structure between academic departments to encompass all clinical activities, research, and education in Cardiology, Cardiovascular and Vascular surgery, and Cardiovascular Anesthesia. The Center is accountable for strategy, operations, and financial performance across mission areas.

The Center has a 5 year Strategic Plan to become a top‑10 leader in cardiovascular science through excellence in research, patient care, and education. The Senior Business Operations Associate will participate in driving strategic projects aligned with the strategic plan under the direction of the Center Director and Center Administrator. The ideal candidate will have a foundation of experience in one or more mission areas, a mind for project management, and a desire to actively engage in operational aspects of the Center.

• Coordinate activities across physician organization leadership, education operations, research administration, finance, human resources, faculty leadership, and operational teams to ensure alignment of enterprise priorities.
• Facilitate operational work groups, executive meetings, and interdisciplinary planning efforts while supporting organizational communication, accountability, and implementation of enterprise initiatives.
• Serve as the lead for enterprise operational initiatives and executive‑level strategic priorities under the Director and Administrator.
• Develop project plans, timelines, milestones, and implementation strategies for complex operational initiatives.
• Coordinate operational assessments, growth planning activities, infrastructure development efforts, organizational readiness initiatives, and enterprise process improvement projects.
• Support a high‑impact multidisciplinary program spanning from research administration, clinical research, and clinical operations.
• Interface with external partners, institutional leaders, and community collaborators to support program delivery.

• Serve as the lead resource supporting enterprise operational reporting, dashboard development, physician organization metrics, provider productivity reporting, executive scorecards, and operational performance analytics.
• Develop and maintain integrated reporting structures that support enterprise decision‑making, operational governance, strategic planning, and leadership visibility across physician organization, hospital, and research operations.
• Perform complex operational and financial analyses to identify trends, risks, opportunities, and operational improvement initiatives.

• Support operational financial planning activities, operating funding strategies, budget monitoring, variance analysis, forecasting, and financial performance reporting.
• Partner with finance, operational leaders, and physician organization stakeholders to evaluate funding models, assess financial impacts of operational initiatives, and provide analytical support for strategic decision‑making.
• Assist with development of long‑range operational and financial planning models supporting enterprise operational priorities.
• Perform other job‑related duties as assigned.