Clinical Training Specialist III

Job Details:

Job Location:

Corporate SGA - HOUSTON, TX 77064, Clinical Training Specialist III is part of the Business Operations Department.

• Collaborates with the HR, Organizational Development, QACE, Site Operations and other teams to deliver training programs to site staff.
• Delivers new hire clinical orientation to employees upon their completion of HR driven onboarding.
• Conducts ongoing training efforts for staff based on needs found in performance evaluations, career development plans, performance improvement plans and other plans set by management.
• Creates and delivers ongoing training based on QC, QA and organization data/deviation trends as well as monitoring report trends.
• Manages and coordinates Site DM training materials
• Collaborates with members of the cross functional team to maintain, revise and update training material.
• Collaborates with all departments to deliver standardized methods of clinical procedures across sites.
• Participates in Clinical Training team and Business Operations meetings and continuing education.
• Coordinates in-person mentoring for site employees based on Director, Business Operations requests.
• Conducts and coordinates webinars for study-specific training, new initiatives, changes in protocols in collaboration with site management and Business Operations.
• Liaises with the Clinical Training & Learning and Development Specialists.
• Assists Site Operations in coordinating internal staff training sessions.
• Completing all the DMCR-required training, including but not limited to ICH-GCP Certification and IATA certifications on a timely basis.
• Has a working knowledge of FDA regulations, GCP/ICH guidelines, clinic SOPs and individual protocols as required.
• Works with the Business Operations leadership to identify training needs and organize training interventions to meet quality standards.
• Performs other duties as assigned by management.
• Manages QMD Training across Paycom LMS and Florence
• Creates and updates training materials based on industry standards and as assigned by department leadership.
• Collaborates with Site Operations, QACE, Regulatory, HR and other functional teams to ensure all staff completes mandatory training.

• BA/BS in health, life sciences or similar field or four years of experience in clinical trials research setting may substitute Foreign Medical Doctor Degree Preferred
• Minimum two years of clinical trials research training and/or presentation experience
• N/A
• Comprehensive knowledge of and proficiency using electronic data capture systems and an ability to learn new software quickly
• Proven ability to use sound judgment and diplomacy while interacting with staff and participating study sites
• Ability to lead and teach cross-functional groups and site personnel
• Proficiency in Google Workspace
• Proficiency in LMS
• Excellent written and oral communication skills
• Strong interpersonal and collaboration skills
• Ability to learn and adopt new software and programs to conduct duties and responsibilities

• Enroll new staff in Florence, CRIO, and CITI platforms within 2 business days of hiring.
• Assign required QMD curriculum to new employees within 2 business days of Paycom setup.
• Produce professional CVs within 3 business days of receiving a completed CV Request Form.
• New Required Trainings will be routed within 3 business days of DM Credentials creation
• Coordinate QMD sign-offs for PRN staff within 5 business days of system access.
• Launch CAPA-related Paycom modules within 2 business days of receiving the staff roster.
• Provide monthly Paycom LMS reports to Department heads for tracking overdue training progress.
• Audit and update the Paycom catalog annually to retire outdated training materials.
• Maintain a minimum 85% completion rate for quarterly Paycom LMS course requirements.
• Complete PRN training requests, including consultation and delivery, within 14 business days.
• Develop Clinical training material as per guidance and deadlines established by Business Operations Leadership.