Customer Journey Analyst: End-to-End Insights
Listed on 2026-10-13
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Business
Data Analyst, Business Intelligence, Business Systems & Technology Analysis -
IT/Tech
Data Analyst, Business Intelligence, Business Systems & Technology Analysis
Everforth Apex Systems is hiring a Customer Journey Analyst to map end-to-end journeys, identify friction points, and quantify impacts across onboarding, billing, transfers, and renewals. You will collaborate with Operations, Product, Digital, Billing, Marketing, and Technology to design effective solutions.
The role requires 6–10 years in business analysis, with expertise in data visualization (Power BI), SQL, Python, and Excel, and a Bachelor’s degree in a related field.
As a Customer Journey Analyst:
End-to-End Experience Insights, you will play an important part at Apex Systems in Houston, TX, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Journey Analyst:
End-to-End Experience Insights role in the description above.
We appreciate your interest in this position.
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