Change Manager, Business

Professional experience, including leading organizational change efforts for complex, cross-functional initiatives with multiple stakeholder groups

• Experience delivering end-to-end change management support, including developing and executing comprehensive change management plans from project kickoff through close
• Change management certification from an accredited institution (e.g., Prosci, ACMP, Kotter)
• Demonstrated accountability for defining, tracking, and delivering OKRs, KPIs, or other measurable adoption and business outcomes
• Strong facilitation, communication, and executive stakeholder engagement skills
• Ability to adapt quickly to changing priorities and evolving program needs
• Comfort operating in ambiguous, fast-moving environments where the path forward isn’t always clear
• Demonstrated ability to work independently with minimal supervision
• Collaborative and team-oriented with the ability to partner effectively with project managers and cross-functional stakeholders
• Excellent written and verbal communication skills

• Training and learning content development experience
• Experience working within Agile delivery frameworks