Sales Operations Manager

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Hybrid — Houston, TX or Boston, MA preferred;
Remote considered

Director, Global Sales Operations

Revenue Operations

As the Staff Sales Operations Manager for North America, you’ll be the day-to-day operations partner to our North American sales organization, helping sales leaders run their business with discipline, consistency, and predictability.

You’ll execute Conga’s global sales operations model across North America, providing the data, insights, reporting, and operational support our sales leaders need to manage pipeline, forecast accurately, coach their teams, and make informed business decisions.

You’ll work closely with sales leaders, frontline reps, and cross-functional partners to turn data into actionable insights, identify risks and opportunities, and help ensure our sales organization has the tools and information needed to execute.

You’ll play an important role in helping North American sales leaders understand what’s happening across their business and where they need to focus. You’ll bring visibility and operational discipline to forecasting, pipeline management, reporting, data quality, and business reviews.

You’ll have a direct impact on how our sales organization operates, while also contributing to global Revenue Operations programs, processes, and initiatives.

• Prepare weekly forecast and pipeline inspection materials for North American sales leaders, including roll-ups, deal changes, and commit vs. best-case movement.
• Monitor pipeline health, coverage, conversion, and slippage risk, surfacing trends and potential issues to sales leaders early.
• Track forecast accuracy by leader and team and identify trends that can inform coaching and business decisions.
• Maintain the Clari and Salesforce views North American leaders rely on to manage forecasting and deal inspection.

• Support weekly forecast reviews, pipeline inspections, QBRs, and other key sales operating cadences.
• Build and maintain Q  and business review materials that provide leaders with clear, actionable visibility into their business.
• Track action items and commitments coming out of business reviews and follow up with the appropriate leaders to maintain accountability.
• Provide accurate North American data, insights, and commentary for global and executive reporting.

• Analyze Salesforce data and reporting to identify trends, gaps, risks, and opportunities across the North American sales organization.
• Translate data into clear, concise insights and commentary that help sales leaders…