Senior Project Manager-PMO

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

The Senior Project Manager is an advanced individual contributor within the Global Corporate Services Project Management Office (GCS PMO). The role leads multiple medium- and large-scale, highly complex technical and business initiatives from initiation through delivery, adoption, and closure. Working with Finance, Human Resources, Information Technology, Legal, Marketing, business practices, and third-party partners, the Senior Project Manager translates strategic objectives into executable roadmaps, governance, plans, and measurable outcomes that modernize the firm's systems, processes, data, and operating capabilities.

• Lead multiple concurrent, cross-functional projects of high complexity, ensuring delivery within approved scope, schedule, budget, quality, and benefit targets.
• Guide projects through the full lifecycle, including intake, initiation, planning, execution, monitoring and control, implementation, adoption, and closure.
• Develop project charters that define objectives, scope, deliverables, governance, decision rights, success measures, assumptions, and constraints.
• Create and maintain integrated project plans, schedules, budgets, resource plans, dependency maps, and milestone forecasts.
• Establish fit-for-purpose governance and apply waterfall, hybrid, systems development lifecycle, agile, or scrum practices according to the needs of each initiative.
• Facilitate requirements gathering and maintain essential project artifacts, including business requirements, use cases, gap analyses, design documentation, communication plans, test plans, implementation plans, and transition materials.
• Identify, assess, and manage risks, issues, decisions, dependencies, and changes; take corrective action and elevate promptly when outcomes are at risk.
• Prepare clear, audience-appropriate status reports and executive updates that communicate progress, financials, risks, decisions, and required actions.
• Build and manage project budgets, forecasts, and financial reporting in partnership with sponsors and appropriate financial stakeholders.
• Partner with functional leaders to secure resources, identify capacity constraints, resolve competing priorities, and maintain realistic delivery commitments.
• Assess stakeholder and organizational impacts and partner with sponsors and change leaders to develop communication, engagement, training, adoption, and reinforcement strategies.
• Ensure operational readiness and a successful transition to business and technology owners, including support models, knowledge transfer, documentation, and training as applicable.
• Support requests for proposal, vendor evaluation, selection, contracting, and delivery oversight; hold third-party partners accountable for commitments and outcomes.
• Clarify project roles and responsibilities, set expectations, facilitate decisions, resolve conflict, and drive accountability across teams without relying on direct authority.
• Partner with business and technology leaders to shape project strategy, roadmaps, governance, and measurable business value.

• Serve as a project management subject matter expert and trusted advisor on complex business and technology initiatives.
• Work with substantial independence and broad latitude for judgment while maintaining alignment with sponsors, steering committees, and PMO leadership.
• Mentor and coach less-experienced project managers and contribute actively to the Project Management Community of Practice.
• Recommend improvements to GCS PMO standards, templates, methods, tools, and governance to…