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AI Agent Operations Lead

Job in Houston, Harris County, Texas, 77001, USA
Listing for: HealthEquity, Inc.
Full Time position
Listed on 2026-11-05
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 92000 - 117000 USD Yearly USD 92000.00 117000.00 YEAR
Job Description & How to Apply Below

Health Equity, Inc. is seeking a Support Operations Specialist to shape how AI support agents interact with members and hand off to humans. You will optimize automated operations, design agent prompts, test workflows, and monitor performance against containment, resolution, and quality targets.

The role supports remote or hybrid work and collaborates with multiple teams to improve automation effectiveness while maintaining compliance and member trust.

The following role is for a AI Agent Operations Lead with Health Equity, Inc.

The AI Agent Operations Lead role at Health Equity, Inc. is now open for applications in Mission, TX, United States.

Join us at Health Equity, Inc. as our next AI Agent Operations Lead in Mission, TX, United States.

We are currently recruiting a AI Agent Operations Lead for our team in Mission, TX, United States.

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