Director of Product Management

- Product strategy and business performance

Own the product strategy, roadmap, and execution across the applications portfolio, including credentialing, monitoring, provider tools, and applied AI initiatives.

- Make strategic investment and prioritization decisions that accelerate revenue growth, improve customer satisfaction, and support long-term profitability.

- Balance near-term business objectives with long-term product innovation, ensuring resources are allocated to the highest-impact opportunities.

- Identify opportunities to expand existing offerings and develop next-generation applications that address evolving customer and market needs.

- Portfolio innovation and applied AI

Lead the development and evolution of customer-facing applications, ensuring products deliver measurable value and reliable performance.

- Drive applied AI investments that enhance credentialing workflows, improve operational accuracy, and increase productivity for customers and internal teams.

- Explore agentic systems and AI-powered experiences that simplify complex enterprise workflows and create differentiated product capabilities.

- Help prepare the organization for AI-first and agent-first product and go-to-market strategies.

- Partner with sales and business development teams to identify emerging opportunities, validate new offerings, and support product-led growth.

- Cross-functional leadership and execution

Collaborate with engineering, design, operations, sales, customer success, and executive leadership to translate business priorities into effective product delivery.

- Establish clear product objectives, prioritization frameworks, decision-making processes, and operating rhythms that improve execution across teams.

- Raise standards for product discovery, communication, delivery quality, and cross-functional collaboration.

- Ensure product decisions reflect customer needs, commercial considerations, technical feasibility, and operational realities.

- Team development and organizational impact

Lead, mentor, and develop product managers across the applications portfolio, helping them grow into effective and independent product leaders.

- Coach teams through both structured roadmap execution and ambiguous zero-to-one product development initiatives.

- Build a culture of accountability, curiosity, customer empathy, experimentation, and continuous learning.

- Strengthen product management practices to keep pace with rapidly evolving AI capabilities and changing industry expectations.

- Create scalable systems and processes that help product teams operate efficiently while maintaining high standards of quality and innovation.

- Product leadership experience:
At least 10 years of product management experience, including 5 or more years leading product teams, or equivalent founder experience scaling and managing teams.

- Strategic and commercial thinking:
Demonstrated ability to connect product strategy with business outcomes, make effective investment trade-offs, and drive revenue growth, customer value, and profitability.

- Portfolio management:
Experience owning complex product portfolios, setting roadmaps, prioritizing competing initiatives, and delivering products that support meaningful business objectives.

- Healthcare and B2B SaaS expertise:
Experience in health technology, ideally with a strong understanding of provider data, credentialing, and related healthcare workflows in a B2B SaaS environment.

- Applied AI knowledge: A strong interest in AI-first product development, with the ability to identify practical applications of AI and agentic systems that improve workflows, productivity, and customer experiences.

- Product innovation:
Experience developing new product offerings,…