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Director of AI Customer Experience & Engagement

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Nscale
Full Time position
Listed on 2026-11-05
Job specializations:
  • Business
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 170000 - 256000 USD Yearly USD 170000.00 256000.00 YEAR
Job Description & How to Apply Below

Nscale, a leading AI infra platform, seeks a Director of Customer Experience and Engagement to craft and lead our customer journey from requirements through production adoption. You will partner with engineering, product, sales, and infrastructure to ensure customers realize value and stay healthy at scale.

You will shape the strategy, operating model, and execution across onboarding, implementation, adoption, technical success, and retention, guiding executives and teams to act with urgency and

We are seeking a motivated Director of AI Customer Experience & Engagement to join Nscale in Houston, TX, United States.

We appreciate your interest in this position.

Join Nscale and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Director of AI Customer Experience & Engagement role at Nscale, based in Houston, TX, United States.

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