Provider Clinical Operations Consultant, Senior Manager

Industry/Sector Health Services Specialism Operations Management  Level Senior Manager

Job Description & Summary The Opportunity As a Provider Clinical Operations Consultant, you will lead provider clinical modernization efforts within our Advisory practice, helping healthcare organizations improve clinical operations, technology-enabled workflows, patient access, utilization and capacity management, and service line performance. As a Senior Manager you will lead large projects, apply sound judgment through complexity, and guide multidisciplinary teams while advising clients on operating model design, transformation initiatives, and the practical use of platforms such as Epic and Cerner to support care delivery and patient and clinician experiences.

In this role at PwC, you will bring together operational redesign, workflow integration, and sector-focused knowledge to help clients move priority initiatives forward and contribute to the development of solutions that align clinical and business goals.

Responsibilities
- Leading clinical operations modernization efforts for healthcare providers, aligning workflow redesign with patient access, utilization, capacity, and service line priorities
- Advising clients on operating model design, service delivery models, and process improvement opportunities that support care quality and reimbursement goals
- Translating Epic system capabilities into practical workflow changes across clinical and operational teams
- Guiding large project work streams from planning through execution, balancing scope, timing, risks, and resource needs
- Analyzing business performance metrics and operating effectiveness findings to identify breakdowns and shape improvement actions
- Coordinating cross-functional stakeholder input to resolve complex operational issues and advance transformation initiatives
- Applying change management methods to support adoption of new processes, tools, and clinical technology enhancements
- Developing client presentations, executive updates, and workshop materials that communicate priorities, findings, and next steps
- Coaching team members through problem solving, delivery planning, and issue resolution across multiple work streams
- Monitoring delivery quality, activity progress, and implementation outcomes across clinical operations and technology-enabled initiatives

What You Must Have
- At least a Bachelor's degree
- At least 8 years of experience

What Sets You Apart
- Preference for at least one of the following fields of study:
Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Demonstrating health services operations consulting experience in clinical modernization
- Applying Epic Systems knowledge to workflow redesign and service delivery improvement
- Leading complex client conversations across provider operations and transformation
- Translating business performance metrics into actionable operational insights
- Driving change management, process improvement, and operational excellence initiatives

Travel Requirements Up to 80%
Job Posting End Date The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave,…