Client Service Associate

Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team. This role is ideal for someone who excels at building professional relationships, resolving client inquiries, and maintaining a high standard of service. As a Client Service Associate, you will be the frontline representative of Property Soar, ensuring each client feels valued and supported throughout their journey with us.

• Serve as the primary point of contact for client inquiries and concerns.
• Deliver timely, accurate, and professional responses via phone, email, and in person.
• Coordinate appointments, follow-ups, and documentation related to property services.
• Collaborate with internal departments to ensure client satisfaction.
• Maintain detailed records of client interactions using company CRM systems.
• Provide administrative support for property transactions and client onboarding.
• Monitor client feedback and contribute to continuous service improvement.

• Proven experience in a customer service, real estate, or administrative support role.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office and CRM platforms.
• High attention to detail and a problem-solving mindset.
• Ability to work independently and as part of a team.
• Associate's or Bachelor's degree preferred, but not required.

• Competitive salary between $56,000 and $61,000 annually.
• Professional growth opportunities and internal advancement.
• Collaborative work environment with structured support.
• Skills development and training programs.
• Paid time off and health benefits package.