Customer Experience Leader: Operations & Improvement
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep
Allura in Houston, TX is seeking a Customer Experience Manager to lead the customer experience strategy, service operations, and order support across remote channels. You will align cross‑functional teams to deliver exceptional service and drive business performance.
The role requires 7+ years in customer service/operations, 4+ years leading teams, and strong communication, ERP, SAP, and BI skills. You will build scalable processes, dashboards, and standardized communications to improve customer
This is a genuine role to take on the Customer Experience Leader:
Operations & Improvement role at Allura.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Leader:
Operations & Improvement role in the description above.
We appreciate your interest in this position.
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