French Speaking Customer Success Specialist
Job in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-10-29
Listing for:
Employers from Greece
Full Time
position Listed on 2026-10-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Job Description & How to Apply Below
at Patrique Mercier Recruitment By Nellie
Patrique Mercier Recruitment FR is delighted to announce an opening for a French Speaking Customer Success Specialist. This role is ideal for individuals who are dedicated to providing outstanding customer service and ensuring that our French-speaking clients achieve their goals!
Responsibilities- Serve as the primary contact for French-speaking customers, offering exceptional support via phone, email, and chat.
- Timely respond to customer inquiries and provide accurate information about our products and services.
- Establish and maintain strong relationships with clients to fully understand their needs and help them realize the benefits of our solutions.
- Effectively resolve customer issues and complaints, ensuring a positive customer experience.
- Document all customer interactions and suggest improvements within the CRM system.
- Collaborate with internal teams to leverage upselling opportunities and foster customer engagement.
- Stay informed about product updates and industry trends to enhance the support provided to clients.
Requirements
- Fluency in French and English, both written and spoken.
- Experience in customer service or customer success roles is highly preferred.
- Strong communication skills with a focus on customer satisfaction.
- Excellent problem-solving abilities and a proactive approach to resolving customer issues.
- Highly organized with great attention to detail.
- Familiarity with CRM software and standard office tools.
- A positive attitude and a genuine passion for aiding customer success.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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