Collections Specialist - AI-Powered Customer Care
Listed on 2026-10-29
-
Customer Service/HelpDesk
Customer Service Rep
Genpact Ltd. is seeking a Specialist
- Customer Care
- Collections to join our AI-driven operations team.
You will analyze collection data, identify trends, and develop strategies to improve collection efficiency while reducing outstanding debts. You will monitor payment transactions for delinquency, communicate with customers to resolve discrepancies, and negotiate payment arrangements in a professional, empathetic manner.
As a Collections Specialist - AI-Powered Customer Care, you will play an important part at Genpact Ltd. in United States.
This posting is for the Collections Specialist - AI-Powered Customer Care role at Genpact Ltd., based in United States.
We are looking to fill the Collections Specialist - AI-Powered Customer Care position at Genpact Ltd. in United States.
The Collections Specialist - AI-Powered Customer Care role at Genpact Ltd. is now open for applications in United States.
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