Member Advocate & Onboarding Lead
Listed on 2026-11-01
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Banking & Finance
IMA Financial Group in the United States is seeking a client service professional to support member inquiries within our advocacy program. The role involves answering calls, researching issues, and coordinating with providers and plan administrators to deliver resolutions.
You will log interactions, escalate when needed, and lead onboarding calls to set expectations. A background in employee benefits, strong communication, and problem solving are essential, with an opportunity to advance within
Consider building your career as a Member Benefits Advocate & Onboarding Lead at IMA Financial Group.
This is an excellent opening to take on the Member Benefits Advocate & Onboarding Lead role at IMA Financial Group.
As a Member Benefits Advocate & Onboarding Lead, you will play an important part at IMA Financial Group in United States.
We invite applications for the Member Benefits Advocate & Onboarding Lead position located in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).