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Client Success Leader: Loyalty & Escalation Coach

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Patrick OConnor & Associates LP
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 120000 USD Yearly USD 80000.00 120000.00 YEAR
Job Description & How to Apply Below

Patrick O'Connor & Associates LP seeks a dynamic Client Success Team Lead to guide a team of Client Success Consultants. You will coach, de-escalate, and protect client loyalty while delivering the O’Connor Signature Client Experience.

This hands-on leader will drive accountability, train staff on call quality, and ensure service excellence across all client touchpoints. The role emphasizes live coaching, performance management, and cross-functional collaboration to improve retention and

We invite applications for the Client Success Leader:
Loyalty & Escalation Coach position located in Houston, TX, United States.

Are you ready to take on the Client Success Leader:
Loyalty & Escalation Coach role at Patrick OConnor & Associates LP?

We would love to welcome a new Client Success Leader:
Loyalty & Escalation Coach to our group in Houston, TX, United States.

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