Slovak Customer Service Agent in Greece

Mercier Consultancy Group is looking for a Slovak Speaking Reservations Agent to join their team supporting  operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting Slovak-speaking customers with their accommodation booking needs.

• Assist Slovak speaking customers with accommodation reservations via phone, email, and chat.

• Provide accurate information about properties, pricing, and  policies.

• Handle booking modifications, cancellations, and special requests efficiently.

• Resolve customer queries and issues with professionalism to ensure high satisfaction levels.

• Maintain detailed records of customer interactions and bookings using 's reservation system.

• Work collaboratively with team members to achieve service quality and customer satisfaction goals.

• Fluency in Slovak (spoken and written) is essential; proficiency in English is a plus.

• Experience in customer service or related roles is preferred.

• Strong communication and interpersonal skills.

• Ability to handle challenging situations calmly and effectively.

• Willingness to relocate and adapt to life in Greece.

• Positive attitude towards learning and professional growth in a multicultural setting.

• Fully Paid Relocation Package

• Competitive monthly Salary

• Monthly Performance Bonus

• Fully Paid Training

• Health Insurance

• 2 Extra Salaries Per Year

• And Much More...