Orientation Specialist
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Bilingual Orientation Specialist (English/Spanish)
Location:
Remote
Schedule:
Monday-Friday, 8:30 AM-5:00 PM
Pay: $19.00-$21.00 per hour
Love Public Speaking? Comfortable Leading a Virtual Room? Are you fluent in both English and Spanish? We Want to Meet You!
We are looking for a Bilingual Orientation Specialist to welcome and guide new caregivers through their first steps with our organization. In this fully remote role, you'll lead interactive virtual orientations through Microsoft Teams, answer questions, and help new team members feel informed, prepared, and excited to get started.
What You'll Do:- Lead virtual new-hire orientations in English and Spanish using Microsoft Teams.
- Present standardized training materials clearly, confidently, and professionally.
- Keep participants engaged, answer questions, and manage group discussions.
- Help new caregivers navigate their onboarding experience.
- Complete administrative tasks, update records, and maintain accurate documentation.
- Navigate multiple computer systems while managing a fast-paced, high-volume workload.
- Collaborate with your team to ensure a smooth and welcoming onboarding experience.
- Fluent in English and Spanish (required) - able to confidently deliver professional presentations and answer detailed questions in both languages.
- Strong public speaking and presentation skills, with the ability to engage and lead groups.
- Comfortable using technology, including Microsoft Teams, Excel, and multiple computer applications.
- Ability to multitask, stay organized, and think on your feet.
- Friendly, professional, and confident communication style.
- Comfortable working independently in a remote environment.
- Experience in training, customer service, HR, administration, or healthcare is a plus, but not required!
- Medical, Dental & Vision Insurance
- 401(k) with 6% company match
- Paid Time Off + 10 Paid Holidays
- Employee Assistance Program
- Employee Discounts
- Short and Long-term Disability and additional voluntary benefits
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Primarily seated work; extensive computer and telephone use; occasional standing, walking, reaching, bending, and lifting up to 10 lbs.
Modivcare offers a comprehensive benefits package to include the following:
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post --Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law.
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