FinTech Customer Support Specialist — Escalations
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Customer Service/HelpDesk
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IT/Tech
Job Description & How to Apply Below
Cardless is seeking a Customer Support Team Member to own our most complex customer cases end to end. This is a full-time contract role (40 hours a week) and you will be the last line of defense to ensure every customer is taken care of.
You’ll triage and resolve the most challenging tickets in Zendesk, chase partners, and update customers while coordinating with Compliance, Legal, Payment Ops, Risk, and our BPO team.
For the Fin Tech Customer Support Specialist — Escalations position at Cardless, we are reviewing applications now.
Step into the Fin Tech Customer Support Specialist — Escalations role at Cardless in United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
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