Senior Product Designer

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like‑minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non‑traditional approach to the tax industry

Taxwell is looking to hire a Senior Product Designer to join our mission of making it affordable and easy for individuals and businesses to digitally file their taxes. This individual will apply design principles and methodologies to elevate our experience, championing AI‑native thinking across the product organization. They will collaborate closely with product management and development teams to build industry‑leading experiences that achieve business objectives and elevate customer outcomes.

For this role, we expect a level of AI fluency that shows clear evidence that AI is changing the role and improving outcomes.

Create user experiences and interfaces for product prototypes in keeping with industry standards and best practices Translate user needs and business requirements into compelling experiences across web, mobile, and AI‑driven touchpoints Create user journeys, user flows, wireframes, and interactive prototypes across multiple devices and interfaces Create low- and high‑fidelity prototypes to communicate design intent, using AI‑assisted tools to rapidly explore and iterate on concepts

Design innovative features that leverage generative AI to transform how users interact with and complete their tax filing experience Contribute to defining what AI‑native experiences look and feel like at scale across the Taxwell product ecosystem Develop reusable AI‑informed design patterns and interaction paradigms that can be applied across products and surfaces

Collaborate with product management, engineering, research, and data science to define, iterate, and ship features, ensuring alignment across user needs, business goals, and technical constraints Recommend metrics to define, manage, and measure design success and prioritize enhancements

Create and present strategies and recommendations to design partners and stakeholders, articulating rationale clearly and confidently Use expertise, storytelling, and persuasion to influence the product vision and design Measure and explain the value of design to stakeholders using qualitative and quantitative data

At Taxwell, we assess AI fluency across four dimensions—Mindset, Strategy, Building, and Accountability. Mindset:
You don’t just use AI—you fundamentally rethink how design work gets done. You abandon the status quo when it no longer serves, and you lead others through that transformation. Your AI fluency trajectory shows continuous evolution and a willingness to reinvent your own practice Strategy:
Evaluate emerging AI capabilities (LLMs, multimodal models, agentic AI) and translate them into actionable product and design opportunities. Lead cross‑functional initiatives where AI creates competitive differentiation. Build and facilitate AI training that upskills the design team Building:
Build systems, not one‑off features—pipelines and agent‑driven workflows that take in customer feedback, generate specs, prototype solutions, and ship. Design AI‑powered experiences that people understand, value, use, and trust. Lead new ways of building product, such as unlocking designers to ship code in production Accountability:
Establish quality standards for AI‑augmented work…