Success Coach

Grant-funded position through August 31, 2026

Department: Gator Success Institute

Salary:$47,731 - Commensurate with Experience/Education

The Success Coach provides proactive, student-centered, professional support to all students on their academic, personal, and professional goals.

The Success Coach uses holistic and student-centered coaching approaches and models toassiststudents with navigating the collegiate experience,make connections to resources and support services, andaidhelpingstudents persisttocompletion.

• Providesproactiveindividualizedcoaching to assigned caseload. Utilizes coaching models, approaches, and techniques to support students' academic and personal success. Regularly conducts proactive outreach, check-ins, and follow-ups on student caseload to assess progress,challenges or barriers, and developsactionplansto support persistence, retention, and completion
• Utilizes appropriate platform sand systems to thoroughly document communication and interactions with students,toinclude caseload campaigns and group coaching or individualized programming. Utilizes technology platforms to document student interactions, and engagement to track progress
• Engagesincollaborationswith academic advising, academic support services, financial aid, and other support services and resources to support students’needs, holistically. Guides students in developing individualized success strategies and setting realistic goals that promote persistence and completion.
  
  Identifies at-risk students using early systems to provide active andtimelyinterventions and follow-up support
• Usesdata to adjust coaching approaches with student caseload and service delivery. Provides reports on caseload engagement and interactions
• Participates in departmental, divisional, and university wide events and initiatives on the weekends and/or evenings. Serveson divisional committees or committees as assigned. Engagesin ongoing professional development, coaching, advising, and practices in the department, division, or institution

• Performs all other duties as assigned

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

Required

Education:

• Bachelor’s degree ineducation, Counseling, Social Work, Psychology, Sociology, or related discipline or field

Required Experience:

• Minimum oftwo(2) yearsof related job experience

License/Certification:

• None Required

• Master's degree

Knowledge:

• Understanding of student development and coaching models and approaches
• Knowledgeable of university policies, procedures, and campus resources
• Knowledgeable of challenges and barriers students (first-generation, transfer, or underrepresented) encounter

Skills:

• Strong interpersonal communication skills, both verbal and written
• Proficiency in case management, tracking,reporting and fostering rapport with students from diverse backgrounds

Abilities:

• Proactively and effectively manage caseload of students andmaintainconfidentiality and professionalism
• Collaborate with institutional departments to support students

Primary

Work Location:

• Works in an office environment. Occasional office site locations for events

Physical Demands:

• Work is performed in a typical interior work environment, which does not subject the employee to any unpleasant elements
• Individuals have discretion in relation to working, standing, etc., andhasminimal exposure to physical risks

This job description may not encompass all duties and responsibilities associated with the position.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.