Financial Aid Program Coordinator II - Self

Department :
Scholarships & Financial Aid

Salary : $18.32 - $20.60 hourly

Coordinates and administers a financial aid program which awards scholarships, grants, or other forms of student financial assistance. Coordinates related programs and services that will meet the internship and career needs of students and employers.

• Resolves general and complex awards issues by utilizing the financial aid management system to analyze applications against criteria and availability, as well as make adjustments, additions, and cancellations.
• Communicates with federal and state agencies, as well as potential and existing scholarship donors regarding recipient information, selection process, and other award criteria.
• Counsels students and parents concerning available financial assistance opportunities and reviews unusual circumstance documentation.
• Ensures awards are appropriately disbursed and credited to students' accounts.
• Resolves unusual problems and serves as liaison between students and lenders, donors, and guarantee agencies.
• Works with deans and other college administrators and faculty to assure that recruiting and other college goals and student needs are being met.
• Reviews financial aid recipients' academic performance for satisfactory progress; takes necessary action if progress is not being met, and reviews appeals.
• Participates in career fairs, orientations, and other events as needed to promote awareness of financial assistance available to students.
• Works with potential and existing employers concerning job and internship opportunities, including arranging receptions and seminars whereby external entities discuss employment opportunities.
• Performs other job-related duties as assigned.

Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program directly related to the type of work being performed.

Experience: Requires a minimum of one (1) year of directly job-related experience.

Certification/Licensing: None.

- Department is willing to accept education in lieu of experience.
- Department is willing to accept experience in lieu of education.

The ideal candidate for this position should possess the following:

• Higher Education experience.
• Service leadership skills including mutual respect, active listening, and responsiveness.
• Must be a multi-tasker, organized, and able to work in a fast-paced, high-pressure environment, with strong interpersonal and problem-solving skills.
• Ability to clearly interpret and implement policies and procedures.
• Ability to interact with all levels of internal and external constituents.
• Excellent verbal and written communication skills.
• Public speaking skills.
• Proficiency in Microsoft Office Suite.
• Financial Aid Experience
• NASFAA Credentials / FAAC(R) Certification

The following documents are required:

• Cover letter delineating the manner in which your work experience applies to the posting.
• Resume
• Salary History
• Transcript
• Three work references. The hiring department expects you to name current or past supervisors.

Note: We will maintain your confidentiality and notify you before contacting any of your references. References will be contacted only after the interviewing process has been completed.

Incomplete applications will not be reviewed.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.